FAQs

Do I need to book an appointment?

Yes, we do appointments on a private, one to one basis (unless it’s a special event). The best way to book is to click on ‘book an appointment’ or call 07534741765 and we will be happy to help you out.

How long do appointments last?

Our bridal appointments last an hour and a half, and our bridesmaid appointments last an hour.

How many people can I bring to the appointment?

We recommend you bring around 3-4 people with you, you can bring more but the seating may be limited.

What do I need to bring with me?

A strapless bra is always good to bring. Please do not wear fake tan, as it stains the dresses.

Can I take photos?

Yes, we allow for you to take photos and can also help you take photos and videos on the day of your appointment.

How long does it take for a dress to come in?

Dresses usually take around 4 months to make, certain designers can stock certain sizes in dresses, but this is never guaranteed.

I’ve found the one! What is the next step?

After you have found ‘the one’, we will take measurements and confirm the size you wish to go for, as well as the colour. You will then be given our terms and conditions to read and sign. A deposit of 50% is required upon all orders (unless you are buying a sample dress, in which case the dress is to be paid for in full and taken away on the day). The dress will arrive around 3 months before the wedding (unless stated otherwise). You will be notified when the dress is in, and it is at this point you will need to come in, check that you are happy with the dress and pay the remaining 50% balance. We can then keep and store the dress until alterations are needed.

Who does my alterations?

We have a recommended third party who does all our alterations, however if you choose to use your own seamstress that is absolutely fine. If you choose to go with our seamstress, we recommend having your first fitting 6 weeks before, and your second 2 weeks before the wedding.

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